![]() ![]() ![]() Indeed, 17 percent of people who own a front-load washer say it had mold or mildew, compared with just 3 percent of those who own top-load washers. ![]() Consumer Reports doesn't test for mold in our washing machine lab (there are too many variables that could foster mold, from the room's humidity and airflow to consumer habits, such as washing in cold water), but it does show up consistently in our member surveys. Perhaps, but for plenty of owners mold is still a very real concern-especially now that people are spending more time at home in close proximity to their appliances due to the coronavirus pandemic. "So it's much less of an issue now," he says. "It was an industry issue for a decade, and LG has been aggressively redesigning over that time," says John Taylor, LG's senior vice president of public affairs. ![]() Some in the appliance industry see moldy front-loaders largely as a thing of the past. Over the years they've continually added to the user's maintenance responsibilities in instruction manuals and more recently amended their products' terms of use to severely limit consumers' right to sue. Five appliance manufacturers have settled class-action lawsuits over mold-related problems covering roughly 11.5 million front-loaders-almost the number of machines shipped in the last five years-though they did not admit any wrongdoing. Consumer complaints go back two decades and aren't limited to any one brand. Williams, a university administrator who lives in Asheville, N.C., isn't the only one who has become fed up with her front-load washer because of mold, odors, and, in some cases, ruined laundry. ![]()
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